Shipping Policies

Shipping Policy

Thank you for shopping with Bllack Diamond Kloset! We want to ensure your shopping experience is as seamless as possible, which is why we've outlined our shipping policy below.

Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.
  During peak seasons or promotions, processing may take an additional 1-2 days.

Shipping Methods and Rates:

• We offer standard shipping via [Carrier Name].
  Shipping rates are calculated at checkout based on the destination and selected shipping method.

Estimated Delivery Times:

• Standard shipping within the United states usually takes 3-7 business days.
   
  Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.

Order Tracking:

• Once your order is shipped, you'll receive a confirmation email with tracking information.
  Use the provided tracking number to monitor the status and estimated delivery date of your package.

Shipping Restrictions:

• We currently do not ship to PO boxes or APO/FPO addresses.
  For security reasons, we cannot change the shipping address once the order has been processed and shipped.

Order Issues:

• In the event of any shipping-related issues, please contact our customer support team at gshona@bellsouth.net.
  For lost or undelivered packages, we are not responsible. Please reach out to the mail carrier with your tracking number for a resolution.

Holiday Shipping:

• During peak holiday seasons, please expect potential delays in shipping due to high order volumes and carrier constraints.

Return to Sender Packages:

• If a package is returned to us due to an incorrect address provided by the customer or multiple failed delivery attempts, a reshipping fee may apply.

Policy Changes:

• Bllack Diamond Kloset reserves the right to update or modify this shipping policy at any time without prior notice.

By placing an order with us, you agree to adhere to the shipping policy outlined above.

Thank you for shopping with Bllack Diamond Kloset! If you have any further questions or concerns, please don't hesitate to reach out to us.